Privacy Policy

Your personally identifiable information is kept secure. Only authorized Edge One, Inc. employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information and only to help Edge One, Inc. administer its promotional programs and the site. Personally identifiable information is also password protected. All emails and newsletters from this site allow you to opt out of further mailings. You may access (via password) the information you provided to update it, change your opt-ins, or delete it. Feel free to contact us if you have any questions.

At Edge One, Inc., your privacy is a top priority. Please read below for our complete privacy policy details.

If you shop at Edge One, Inc. and place your orders exclusively through Edge One, Inc., any personal information that you may share with us is kept absolutely private.

What Information do we collect?
We collect two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site. To learn how we keep your personal information safe and secure, please see our SECURITY STATEMENT. (below)

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, request a Catalog or email newsletter, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, Edge One, Inc..com can fill your orders and better provide you with personalized services.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

How do we use the information?
Our primary goal in collecting personal information is to provide Edge One, Inc. visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems. We use cookies in the operation of our site; to find out what cookies are and how they are used, please review the information below.

How to update or correct your Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we “back up” the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.

Our Security Statement:
The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet. All of the customer data we collect is protected against unauthorized access by physical security means.

Edge One, Inc., has also obtained a digital certificate from Verisign, Inc., a leading provider of Internet trust services.

When visiting a page on our site that includes any of your personal information, you will see on the bottom of your browser window, an icon of a closed lock or an unbroken key (depending upon your browser), this indicates that you have successfully connected with our secure server.

To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

A special note about children’s privacy:
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at human.resources@edgeone.com so that we may delete the minor’s information.

Cookies:
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to Edge One, Inc. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. If you are a “cookie–hesitant,” you can tell your browser to erase all cookies at the end of a session.

Contacting Edge One, Inc. about privacy questions or concerns:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending a letter to:

Edge One, Inc.
Attn: Privacy Compliance Dept.
161 Business Park Circle
Stoughton, WI 53589

Privacy Policy changes:
This Privacy Policy was last revised on May 1, 2013.

Contact Us

Edge One
161 Business Park Circle
Stoughton, WI 53589

800-423-3343 (EDGE)

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