Why Banks and Credit Unions MUST Provide Seamless Banking Experiences

Why Banks and Credit Unions MUST Provide Seamless Banking Experiences Digital technology is transforming industries and introducing consumers to new levels of convenience. When customers connect with businesses, they expect continuity across mediums for a consistent experience no matter how they interact with the business. Consumers are accustomed to having the same access and capabilities … Read more

How Banks and Credit Unions Can Minimize the Risk of Jackpotting Attacks

How Banks and Credit Unions Can Minimize the Risk of Jackpotting Attacks Though banks and credit unions have always committed to ATM security, the threat of jackpotting is bringing the goal of protecting ATMs into renewed focus. ATM jackpotting is the use of physical or software vulnerabilities to force an ATM to dispense cash. These … Read more

NCR End-of-Life: What to Expect

Countless emails are going around the industry, with many professionals at financial institutions voicing concerns about rumored changes to NCR’s equipment fleet. Bank and credit union leaders are worried about NCR hardware and software end-of-life dates and what they mean for business. This article will cover what “end-of-life” means, which NCR products are affected, and … Read more

EMV and Pin Pad Compliance: Mandatory ATM Updates

Lock through a debit card - ATM security from Edge One

Technology is ever-changing, bringing new advancements in ATMs, ITMs, payment systems, and fintech seemingly every time we turn around. Technological growth often makes our lives more convenient, but it also presents us with challenges in the form of nearly constant security threats. Vulnerabilities arise as technology changes, and so technology evolves again in response. We … Read more

ATM & ITM Hook and Chain Attacks are Not Going Away

Hook with Cash - Hook and Chain Attacks Cost You Money

A year ago, we featured a post that spoke to an increase in ATM hook and chain attacks. We wish we could tell you it is all behind us. However, these physical attacks on ATMs and ITMs have not stopped. We continue to see banks and credit unions suffer costly thefts and damages. Sometimes the … Read more

ATM Jackpotting – What You Need to Know

ATM jackpotting isn’t new. Back in 2010, a security researcher named Barnaby Jack took to the stage at a Black Hat security conference to demonstrate this ATM exploitation, making two ATMs dispense fake paper currency. It would be 8 years later when the first ATM jackpotting attack would occur in the United States. Now, this … Read more

Upcoming PCI / EPP Compliance Mandates

In 2019, PCI (Payment Card Industry) announced new revisions for PCI PIN security requirements. PCI’s function is to set standards that ensure secure handling of customer PINs and data. PCI planned for a phased implementation of updates to provide a more secure method of transferring encryption keys from an ATM’s host processor to the ATM. … Read more

ATM Security – What You Need to Know

The Word Security on Screen - ATM security

ATMs have long been a prime target for criminals.  ATMs deliver cash, credit and debit bank accounts, and as technology advances, they can serve even more functions than before.  For thieves looking for quick cash, ATM crime can be enticing. This means that financial institutions and retailers are constantly fighting attacks. Edge One wants to … Read more

Hook and Chain ATM Attacks – Are You Protected?

Hook and Chain with a blue sky - Hook and Chain ATM Thefts

ATM crime is nothing new. For years thieves have used methods such as tampering, skimming, and robbery. But as ATM security evolves, so do the techniques used by these criminals. We are currently seeing a rise in the frequency of a type of assault on ATMs called “hook and chain” attacks. These physical attacks on … Read more