Why Banks and Credit Unions MUST Provide Seamless Banking Experiences Digital technology is transforming industries and introducing consumers to new levels of convenience. When customers connect with businesses, they expect continuity across mediums for a consistent experience no matter how they interact with the business. Consumers are accustomed to having the same access and capabilities … Read more
How Banks and Credit Unions Can Minimize the Risk of Jackpotting Attacks Though banks and credit unions have always committed to ATM security, the threat of jackpotting is bringing the goal of protecting ATMs into renewed focus. ATM jackpotting is the use of physical or software vulnerabilities to force an ATM to dispense cash. These … Read more
What is the Difference Between a Terminal Driver, a Transaction Processor, and a Switch? When an ATM user withdraws cash from an account, makes a deposit, or performs another transaction, such as making a payment from their banking account, several related components come together to make that digital transaction happen. The ATM must be able … Read more
Countless emails are going around the industry, with many professionals at financial institutions voicing concerns about rumored changes to NCR’s equipment fleet. Bank and credit union leaders are worried about NCR hardware and software end-of-life dates and what they mean for business. This article will cover what “end-of-life” means, which NCR products are affected, and … Read more
A year ago, we featured a post that spoke to an increase in ATM hook and chain attacks. We wish we could tell you it is all behind us. However, these physical attacks on ATMs and ITMs have not stopped. We continue to see banks and credit unions suffer costly thefts and damages. Sometimes the … Read more
ATM jackpotting isn’t new. Back in 2010, a security researcher named Barnaby Jack took to the stage at a Black Hat security conference to demonstrate this ATM exploitation, making two ATMs dispense fake paper currency. It would be 8 years later when the first ATM jackpotting attack would occur in the United States. Now, this … Read more
In 2019, PCI (Payment Card Industry) announced new revisions for PCI PIN security requirements. PCI’s function is to set standards that ensure secure handling of customer PINs and data. PCI planned for a phased implementation of updates to provide a more secure method of transferring encryption keys from an ATM’s host processor to the ATM. … Read more
Consumer behavior is shifting, and many find the convenience of subscription appealing. From streaming television and music to meal preparation and household cleaning products, consumers now subscribe to almost everything. It is convenient. It is easy to just enter in your credit card and have a service delivered to you. Software is no exception. Over … Read more
