Edge One in the News
State up-to-date with the latest news and notes about Edge One.
You will find everything you need to know about any major announcements or special events we have coming your way!
Datrue Synergizes with Edge One
Datrue Process Automation is now part of the Edge One family. Edge One is pleased to announce the acquisition of Datrue which will bring knowledge and new opportunities to everyone involved. In joining Edge One, the people behind Datrue will continue to deliver superior hardware, software, and service to financial institutions across ND, SD, MN & MT, as they always have.
Edge One is committed to simplifying business for our clients through integrated technology, and with the addition of this great team, we can do that more effectively for more institutions. As the Datrue team integrates into Edge One, we expect the transition to be smooth, and existing customers will see no interruptions or changes in service during the transition.
Clients will continue to work with the same staff as you always have from the existing offices now spanning from Ohio to Montana across the Midwest The entire Edge One family looks forward to delivering excellent service together as we facilitate banking transactions and help our clients achieve their goals.
Edge One is the ATMIA United States Member of the Month for September 2023!
We would like to say THANK YOU to our partners, customers, and employees for their support, dedication, and unwavering commitment to our journey. We will continue to strive for excellence, innovation, and customer satisfaction in the months and years to come. It is an honor to be recognized for what we have done so far!
Midwest Financial Processing Acquisition
Edge One is pleased to announce that as of June 1, 2021, we acquired Midwest Financial Processing a premium provider of ATM, safes, sales and service in the Midwest. This partnership will help us support the Minnesota, North and South Dakota customer base.
Our continued focus is on helping our customers with all financial transactions. By bringing together our two companies, we can further increase the value we deliver.
We are dedicated to maintaining strong relationships with our customers and believe this will be a seamless transition. By combining our expertise, we are confident you will be more than satisfied with the services we can offer.
We look forward to the future and continuing to provide our customers with the high level of service they have come to expect.
EDGE ONE WINS GLOBAL CROSS-INDUSTRY AWARD
This global award recognizes Edge One as the number one service partner in the World! This amazing accomplishment was considered among the over 550 NCR partners around the world. In addition to expanding our services business, our exceptional services resulted in Edge One landing in the top 2% of NCRs Customer Satisfaction Survey in 2019.
The entire Edge One team focuses on providing a positive customer experience each and every day, along with the philosophy of ‘Whatever it Takes’. We take this seriously, and as a result, it has shown a significant impact on our customers on a daily basis. We can see in our customer retention metrics that this indeed is what keeps customers happy and coming back for more.
EDGE ONE RECEIVES U.S. DEFENSE FUND CONTRIBUTOR BADGE
Edge One is a proud supporter of the ATMIA U.S. Defense Fund. This contribution helps maintain the Stateside Associates compliance portal, relationships with EFTA for federal advocacy, the Washington DC fly-in, and other promotional efforts throughout the year.
MERGER ANNOUNCEMENT
December 31, 2018
To our valued and respected Customers:
- We are pleased to announce that effective December 31, 2018, Edge One headquartered in Stoughton WI acquired Automated Business Machines, LLC headquartered in Toledo OH.
- This is a very exciting event for both companies, for our employees and our customers. Our greatest assets have always been our people and customers, and by joining forces we have just made a huge increase in our personalized sales and on-site service areas. Our enlarged coverage area includes the states of Wisconsin, Minnesota, Illinois, Michigan, Ohio, and Eastern Indiana.
- We are forging a new company with enhanced experience and expertise. Edge One specializes in NCR ATM Solutions and ABM specializes in Currency, Coin, and Check Handling Solutions. Our merger will create a more comprehensive infrastructure with faster response times. It will also produce an expanded base of highly qualified Sales and Service Technicians which translates into better service and preferred pricing for our customers.
- This is a merger of two highly compatible firms. Our companies have worked together frequently in the past, and we are longtime personal friends. We hold similar values and philosophies on doing business: producing excellent solutions for Financial Institutions, with an emphasis on honesty and integrity, and the importance of providing positive solutions.
- Our companies will retain their identities but will now operate as one consolidated company. You will continue working with and relying on the same people, maintain the same personal working relationships, and continue to receive the same excellent customer service.
- Please join us as we look forward to an exciting and prosperous future for our employees and treasured customers. Visit us at www.edgeone.wpengine.com/and www.abmcash.com
EDGE ONE NOW OFFERS CREDIT CARD PROCESSING
- Edge One is pleased to announce it has added another product to its portfolio of currency handling solutions in its retail division – Credit Card Processing!
- As a registered Member Service Provider with MasterCard and Visa, we are now proud to offer the same customer-focused service in the Credit Card Processing segment as we have in the ATM division over the past 20 years.
- Our Credit Card Processing product will allow our customers the advantage of accepting credit cards in many different ways. For example, Apple and Android pay means the customer can leave their wallets at home. Gift & Loyalty solutions will help attract and keep customers coming to the site and straight forward, competitive rates, along with statement evaluation, will definitely be a benefit for our new and current customers.
- Edge One has always been committed to staying on the cutting edge of technology and adding credit card processing to our list of products means we add another value to help our customer’s business thrive.
EXPRESS ATM PARTNERSHIP WITH EDGE ONE
- I am pleased to announce the partnership of Express ATM Services Inc., with Edge One, allowing for the combination of two market leaders to create a powerful ATM service provider.
- This is a merger of two innovative and professional companies that hold similar values and philosophies for doing business. We expect to accomplish excellent results for our customers, with an emphasis on honesty and integrity and the importance of maintaining positive customer satisfaction. In the near future, our customers will receive additional information on the extended capabilities that this new partnership will provide.
- With this new merger, everyone can still rely on the same personal working relationships that currently exist and will continue to receive uninterrupted service, as well as all existing contracts remaining in place. Our customers will still have access to the same people and can depend on the same high quality service that Express ATM has always provided but with the addition of Edge One’s dedicated and knowledgeable staff. We understand that this merger represents a change in company structure, but we want to ensure everyone that our services will not be negatively affected in any way, as we are committed to making our collective services stronger through this merger.
- All of Express office and cellular phone numbers will remain the same with the only change being that the office phone answering services will be re-directed to Edge One’s Customer Service Center. This will ensure that all customer phone calls are answered promptly without delay in order to minimize service disruptions.
- We are confident that this merger will position us to serve the industry even better.
Contact us today to discuss your maintenance needs and discover how Edge One can elevate your ATM/ITM operations.
