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Customer Testimonials | Edge One

Testimonials

“We are so thankful we switched over to Edge One! What a difference from our previous ATM managed service provider. Thanks so much.”

– Mary Groh – Wisconsin Medical Credit Union

“Edge One has high quality service and timely problem resolution.”

– Jonathan Schiller – Minnwest Bank

“Edge One’s customer service and quick reply to all my questions has been excellent and a welcomed change from other companies.”

– Stacy Pelikan – Kalamazoo County State Bank

“I have never had a bad experience with Edge One, only great support for our ever-changing environment.”

– Amber Stevens – Kalsee Credit Union

“Edge One always provides great service, whether it be on the phone or the technicians in person.”

– Denise Cummings – Southern Lakes Credit Union

“Edge One is very professional, on time, and works through issues with client hand in hand.”

– Sherri Purchase – Journey Federal Credit Union

“Edge One does an excellent job all around. Their employees are exceptional.”

– Todd Enders – Summit Credit Union

“Edge One provides GREAT service. They are true partners with us, understanding our business needs and offering solutions.”

– Lindsay Land – Consumers Credit Union

“Edge One is a very user-friendly partner. Customer service is always there when you need them.”

– Joe Hallman – The Local Credit Union

“Edge one is our partner. They are reliable, trustworthy and care about providing great service and value to their partners.”

– Katie Warren – Consumers Credit Union

“E1/ABM has been a valuable partner to us for over 15 years, providing currency counters and discriminators for more than 1,300 banking centers in 12 states, as well as some of our earliest installs of dispenser and recycler technology. They provide new counting and discriminating equipment, and also provide outstanding service on our existing fleet. Their product knowledge allows us to feel comfortable knowing we’re getting great products that will meet our needs now and in the future. E1/ABM provides the best of both worlds, the service we expect from a small, closely held vendor, with the broader market knowledge to provide new and innovative products. E1/ABM is a great partner and we look forward to continuing the relationship for years to come.”

– Jon McCallister, Retail Staffing and Optimization Manager

west-side-iron

“The cash dispensing solution E1/ABM designed for us has proven to increase efficiency within our business. Our customers are impressed with the convenience as they are able to get cash easily on the spot. It has also reduced the amount of time spent on bookkeeping and has eliminated some of the paperwork associated with it. We are very satisfied with E1/ABM’s solution.”

– Victoria Garagliano, Manager

monroe

“In February 2010, we purchased a Nautilus Hyosung 7100 full function walk up unit to replace an aging Diebold machine that was deemed not repairable. We have done over 75,000 transactions in 9 months and have had no problems. The machine is a work horse. We have Diebold and NCR machines in our network and this machine (Nautilus Hyosung) outperforms them all. As always, E1/ABM was very responsive and professional in handling our needs. Delivery was quick and the ATM was installed very professionally.”

– Mike Newman, CEO

“I recently replaced our existing check scanners with the Canon CR-190. What an improvement! The CR-190’s are super fast, provide high image quality, offer a great feed system, and have proven to be very reliable. I would recommend the Canon CR-190 and E1/ABM to anyone in this business.”

– Susan Zimmer, Senior Vice President Operations

“Branch automation has helped our tellers to be faster and more accurate, and it’s improved the interaction with our members and enhanced our overall productivity.

– Mark Slates, President and CEO

maumee

“There are many vendors who could provide the products we purchase from Automated Business Machines, but there aren’t many who can provide the level of service that E1/ABM does. They talk about being a value-added reseller and they do add real value!”

– Linda Wilker, Director, City of Maumee, OH

promedica

“We have been a customer of ABM for over 25 years. Approximately 7 years ago ProMedica FCU decided to trust E1/ABM for all of our ATM Business. They have provided the hardware (Nautilus Hyosung ATM’s), the processing (Elan) and excellent service support. ProMedica now has 11 ATMs, most of which are offsite in our hospitals and other medical offices. One huge advantage is that we are able to access all the ATMs remotely to evaluate any problems or check balances. This has been a real time saver. I highly recommend E1/ABM, Nautilus and Elan.”

– Richard J. Haas Jr., President/CEO

springfields

“The Binatek InterLaser6 sotware has been wonderful, easy to use, and provided us with a much needed professional update!”

– Ryan Lockwood, Treasurer

flint-area-school

We have purchased other models of currency recyclers from E1/ABM in the past and the CIMA compares very well to the other models that we use. We have been very happy with the operational efficiency that we have gained in the offices where we installed the recyclers. With a recycler, our head tellers are able to concentrate more on servicing members and not handing out cash from the vault. Receiving shipments of cash is also more efficient since the cash is counted at the same time that it is loaded into the machine.

The CIMA Recycler and accompanying software is very dependable and user friendly. We have not experienced any instances of the recycler miss-counting any currency or any other unexpected errors. We use the Dynacash software which provides good data regarding teller activity which can be used for balancing and audit purposes.

Dan Fondren, Member Services Supervisor

hicksviewbank

Our Bank has utilized E1/ABM for over 20 years for Teller, Cash & Check Handling equipment purchases, support and service. They are a valuable partner with whom we can always rely on to provide us with competitive pricing and great support and service. They are a solid and reliable provider and we look forward to continuing our relationship with E1/ABM.

Mary Kay Shimko, S.V.P. Retail Operations

mercer

For many years now, Mercer Savings Bank has used E1/ABM for equipment needs in all four of our offices. During this time, we have purchased coin counters, coin rollers, currency counters, and shredders among other things, and we have always been satisfied with the products and the service that have been supplied by your company. I plan to continue the relationship into the future.

–  Tim Bigham, Vice President of Operations

mercer

Thank you to the Edge One team for your partnership on ATM installs and the other projects we’ve worked on!    I’ve been at Bank Five Nine a little over a year and you all have helped me tremendously.

–  Lynn Tracy, Project Manager, Business Continuity, Vendor Management